Company News

We are open for business

Prima Power Laserdyne has been identified as an essential business in the Defense Industrial Base and Critical Manufacturing Infrastructure as defined by the Department of Homeland Security and Department of Defense. We are fully operational and staffed to continue building, repairing, and servicing the LASERDYNE® systems. Prima Power Laserdyne is fully committed to support and service LASERDYNE® system for our customers now and in the future.

Our Service Group will continue to supply technical assistance, spare parts, and support your machines in accordance with the guidelines in place. Prima Power is focused on being available and providing the support our customers need during this period. For any parts and service requests, please use your normal contact for support or email us at lds.service@primapower.com.

As more customer contact us to help them prepare for the future, we are continuing to do process development work and working on production problems for customers. This work will continue. Our Applications Lab is fully functional and able to assist you with your laser processing questions and needs. Please contact us at lds.sales@primapower.com for any process development assistance you may need.

While in person meetings may not be possible, the entire Prima Power Laserdyne team is available through various electronic meeting formats. I.e. Phone conferencing, Skype, electronic meeting services….etc. Because of the Shelter-in-Place/Stay-at-Home orders, some wireless and phone networks are at maximum capacity. If you are not able to reach a Prima Power Laserdyne representative by phone or Skype, please contact us by sending us an email to lds.sales@primapower.com or lds.service@primapower.com with you specific situation and best way to contact you. We will respond as quickly as possible.

As situation changes, Prima Power Laserdyne will monitor and follow the national, local, and our customer guidelines to support and service machines at our customers.

We are here to help you with your laser processing applications. Our goal is to help you be successful with your business.

We hope that you and your entire family remains healthy and safe.

Please feel free to email us at lds.sales@primapower.com with any questions, concerns, or comments.

Giovanni Zunino
President
Prima Power Laserdyne

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